Background Check Center Provided by Delaware Health & Social Services
Home » Information » For Providers/Facilities » General Information

General Information

The BCC will act as the hub of a spoked wheel (as seen in our logo) drawing information from nine different data sources of background information. Employers will be able to access all of this information from one source, the BCC, when screening applicants for any type of position in the designated long term care settings. The nine data sources include the following:

1.      Adult Abuse Registry
2.      Certified Nursing Assistant Registry
3.      Sex Offender Registry
4.      Office of the Inspector General Registry
5.      Child Protection Registry
6.      Division of Professional Regulation Registry
7.      State and Federal Criminal background Checks
8.      Drug Screening
9.      Service Letters from prior employers

Before the BCC, employers accessed the above elements individually. This required a great deal of time, numerous paper reports, handling, and risk of exposing sensitive and personal information pertaining to applicants. It is expected that the BCC will greatly improve the process of screening job applicants and over time save money for employers. The BCC will also streamline the review process and reduce the amount of tracking of paper documents that currently exists.

The BCC has a feature known as the “Quick Background Check.” At the beginning of the screening process, and before any cost is incurred, the employer can access public registries 1 through 4 above to determine if any disqualifiers are on record which may influence the decision to hire.

As of June 2018 the Criminal History Reports (fingerprints) are valid for 6 months from the last fingerprint date

A unique aspect of the BCC is the “Rap-back” process. The Rap-back will alert investigative staff of convictions and potential disqualifiers of employees in the BCC system going forward. In order for the Rap-back to include those “Grandfathered” employees hired prior to the original statute (July 1, 2001 for Home Care, March 31, 1999 for all other providers), they will be fingerprinted to obtain the SBI number. However, no criminal background check will be completed.

Use of the BCC is mandatory as of March/April 2013. After September 30, 2013, there will be a user fee for employers using the system. Funds received will cover the ongoing upkeep and maintenance of the system.

Once payments for user fees are submitted, the payment will be posted to your account within 48 business hours. If you have any questions regarding your payments, or when your payment will be applied, please contact us immediately via telephone at 302-421-7405 or email

All user fee payments submitted on this site are Non–Refundable. If you have an inquiry about a previously submitted transaction, please contact us immediately via telephone at 302-421-7405 or email

This privacy notice discloses the privacy practices for this website. This privacy notice applies solely to information collected by this web site.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you enter on the website or voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary for retrieving Background Check Results, processing your payments, or to fulfill your request, such as checking the status on return of Background Check Results.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted using a High-grade Encryption (AES-256,256 bit keys) and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, determining an applicant's eligibility for employment in Long Term Care, or responding to a request for information from you) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 302-421-7405 or email

Section 182. 
Any non-state agency whose employees are required to receive criminal background checks pursuant to 16 Del. C. § 1141 and § 1145, shall provide to the Department of Health and Social Services quarterly reports including a list of all employees hired over the preceding quarter for the purposes of verification. The Department of Health and Social Services shall review those lists to ensure compliance with 16 Del. C. § 1141 and § 1145.

The reports shall be submitted to the Division of Health Care Quality within 30 days of the end of the preceding quarter.  Please submit reports to the Background Check Center at