Background Check Center Provided by Delaware Health & Social Services
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Welcome to the Background Check Center!

Background Check Center for HEALTHCARE only

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To All Providers- As of Monday, September 25, 2023,  the NEW Fingerprinting cost will be $85.  No Service Code Needed just let them know that it’s for Nursing Home Services and they should know what to do.  Please make sure you have the Criminal History Fingerprint Request Form with you at the time of fingerprinting. Ask your employer for another form if you have misplaced it. 

Only the Dover location (Walk-In) will accept our Criminal History Fingerprint Request Form.  They open 8 am – 3:30 pm Monday – Friday (excluding holidays).  Starting Wednesday October 4th all Wednesdays will have extended hours from 8 am – 7 pm.  They do not close for lunch, and they accept cash, Visa, Master Card, Discover and a business check or a money order made payable to Delaware State Police.  And they DO NOT accept American Express.  If you have any questions specific to the fingerprinting process, please reach out to SBI with Tel No.: 302-739-5884

Appointments required for both locations below Please call (302) 421-7400 option 9 (it could take UPTO 10 WEEKS)

Newark - 263 Chapman Road, Cambridge Bldg. Suite 200 Newark DE 19702

Georgetown - Adams State Service Center, 546 S. Bedford Street Room #1521, Georgetown DE 19947

Please use DHSS_DLTCRP_BCC@delaware.gov   for all Background Check Center inquiries or call 302 421 7405.

  PROVIDERS-When you get the email stating that the fingerprint results are posted, it just means that the results were uploaded in the BCC from SBI (fingerprinting facility). Please understand that we still need to review every report, generate and send the letter. (SBI does not determine if an applicant is eligible or ineligible, they just send the report to us). We do get a high volume of reports and we are working on the letters as quickly as we can.

Thank you for your patients.

Please Note the ELIGIBILITY/INELIGIBLE LETTERS ONLY clears the Criminal Record. (NOTHING ELSE)

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Please Verify Social Security Numbers with the actual Card.

We are having a high volume of incorrect Social Security Numbers being entered which causes the uploading of the Criminal Reports from SBI to be rejected, delays the applicant’s clearance and another $25 dollars for providers to re-enter the applicant again.

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Please make sure you open and read the DE Special Employer Practices for Healthcare and Child Care facility Regulations link so that you are in compliance.

https://dia.delawareworks.com/labor-law/special-employment-practices.php

 This will allow you to create a (PDF) service letter you can print and/or save to your business system(s)

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 LINK FOR DELAWARE STATE POLICE FINGERPINTING 

 https://dsp.delaware.gov/obtaining-a-certified-criminal-history/ 

DO NOT HAVE YOUR APPLICANTS CALL THE BACKGROUND CHECK CENTER FOR INFORMATION CONCERNING WHERE THEY SHOULD GO FOR DRUG SCREENING OR FINGERPRINTING

For FINGERPRINTING, PLEASE SHOW THE APPLICANTS, THE DOVER LOCATOINS PRINTED ON THE FINGERPRINT REQUEST FORM.  PLEASE TELL YOUR APPICANTS WHERE YOU WANT THEM TO GO FOR THEIR DRUG SCREENINGS!! 

 PHYSICALLY PRINT THE FINGERPRINT REQUEST FORM AS WELL AS THE DRUG SCREEN FORM AT YOUR LOCATION.  BOTH FORMS MUST BE PRINTED.   

After the forms are printed, go to the bottom of the page and click the “close” button. This will move the file forward to the next status to “Check Status”.

While processing applicants that have been fingerprinted in the previous 6 months, only check the ‘I want this applicant to be fingerprinted’ box if YOU want them to be fingerprinted again.  It is not necessary to have an applicant fingerprinted again if they have been fingerprinted within the previous 6 months. 

NOTE: If you check the box and they have been fingerprinted in the previous 6 months you will have to wait additional time for an eligible letter.

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About the Background Check Center

The Background Check Center (BCC) was established through legislation passed in April of 2012. As a result, use of the BCC is required of all employers who provide long term care in licensed facilities and agencies within the state.  The licensed facilities have the oversight of a Delaware Health and Social Service (DHSS) entity, the Division of Health Care Quality (DHCQ). At this time, a total of 552 providers have been identified to participate in the BCC. The providers are made up of: skilled nursing facilities (nursing homes); assisted living communities; ICFs/DD; group homes; neighborhood homes; family care homes; rest residential facilities; home health care agencies; hospice care agencies; and, care provided by agencies in the individual’s residence. In addition, employers who provide temporary staffing in the above settings, and educational programs that provide clinical experience in any of the above settings, are also required to use the BCC for screening all individuals placed in these settings. Given the large number of employers involved, three groups have been created to address the unique needs and mission of each.

As of June 2018 the Criminal History Reports (fingerprints) are valid for 6 months from the last fingerprint date.

As the Provider, to obtain an account with the BCC or for any other assistance  please call  (302) 421-7405 or email DHSS_DLTCRP_BCC@delaware.gov

 The BCC will act as the hub of a spoked wheel (as seen in our logo) drawing information from nine different data sources of background information. Employers will be able to access all of this information from one source, the BCC, when screening applicants for any type of position in the designated long term care settings. The nine data sources include the following: 

1.      Adult Abuse Registry

2.      Certified Nursing Assistant Registry

3.      Sex Offender Registry

4.      Office of the Inspector General Registry

5.      Child ProtectionRegistry

6.      Division of Professional Regulation Registry

7.      State and Federal Criminal background Checks

8.      Drug Screening

9.      Service Letters from prior employers
Before the BCC, employers accessed the above elements individually. This required a great deal of time, numerous paper reports, handling, and risk of exposing sensitive and personal information pertaining to applicants. It is expected that the BCC will greatly improve the process of screening job applicants and over time save money for employers. The BCC will also streamline the review process and reduce the amount of tracking of paper documents that currently exists. 

The BCC has a feature known as the “Quick Background Check.” At the beginning of the screening process, and before any cost is incurred, the employer can access public registries 1 through 4 above to determine if any disqualifiers are on record which may influence the decision to hire.

A unique aspect of the BCC is the “Rap-back” process. The Rap-back will
alert investigative staff of arrest and potential disqualifiers of employees in the BCC system going forward. In order for the Rap-back to include those “Grandfathered” employees hired prior to the original statute (July 1, 2001 for Home Care, March 31, 1999 for all other providers), they will be fingerprinted to obtain the SBI number. However, no criminal background check will be completed.

Use of the BCC is mandatory as of March/April 2013. After September 30, 2013, there will be a user fee for employers using the system. Funds received will cover the ongoing upkeep and maintenance of the system.

Section 182. 
Any non-state agency whose employees are required to receive criminal background checks pursuant to 16 Del. C. § 1141 and § 1145, shall provide to the Department of Health and Social Services quarterly reports including a list of all employees hired over the preceding quarter for the purposes of verification. The Department of Health and Social Services shall review those lists to ensure compliance with 16 Del. C. § 1141 and § 1145. 

 

The reports shall be submitted to the Division of Health Care Quality within 30 days of the end of the preceding quarter.  Please submit reports to the Background Check Center at DHSS_DLTCRP_BCC@delaware.gov